Frequently Asked Questions

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Priority1 Scoopers proudly provides professional pet waste removal services throughout Clayton, Fayette, and Henry Counties in Georgia. This includes all cities and neighborhoods within these counties, such as Jonesboro, Fayetteville, McDonough, Stockbridge, Riverdale, and Hampton.

To see if we service your specific location, visit our Service Areas page or contact us directly for a free quote.

At Priority1 Scoopers LLC, we provide custom pet waste removal quotes based on several important factors to ensure accurate and competitive pricing for homes and businesses in Clayton, Fayette, and Henry Counties, GA:

1. Number of dogs at the residence
    
2. Size of the yard or area to be serviced
    
3. Unique challenges that may increase service time (such as heavy buildup or complex terrain)
    
4. Frequency of service – choose from weekly, bi-weekly, or monthly plans
    

Our dog poop cleanup services start at just $69 per month, with most clients paying between $100 and $135 per month, depending on their specific needs and property layout. We proudly serve cities like Jonesboro, Fayetteville, McDonough, Stockbridge, and surrounding areas.

Visit our Services page or request a free estimate to find the right plan for your yard.

Yes, Priority1 Scoopers LLC bases its pet waste removal pricing on a standard yard size of 1/8 acre (approximately 5,445 square feet). If your service area exceeds this size, additional fees may apply to account for the extra time and labor required.

To ensure accurate pricing, we use Google Earth measurements to verify the size of your yard before the first scheduled dog poop cleanup. This helps us provide fair and consistent pricing for customers throughout Clayton, Fayette, and Henry Counties, Georgia.

Priority1 Scoopers LLC provides complete dog waste removal in all accessible areas of your backyard. We scoop waste from grass, artificial turf, patios, landscaped areas, flowerbeds, rock areas, pool decks, and dog runs. If requested, we’ll also service your front yard and side yards for a full-property cleanup.

After each visit, we’ll send you a photo confirmation of your securely closed gate, giving you peace of mind and ensuring your pets stay safe. We proudly serve residential and commercial properties throughout Clayton, Fayette, and Henry Counties, Georgia.

Yes, to ensure successful service, Priority1 Scoopers LLC asks that you leave your gate unlocked on your scheduled cleanup day. This allows our pet waste technicians to access your yard safely and complete the dog poop removal without delay.

If you're concerned about security, we’ll always secure the gate before we leave and send a photo confirmation so you know your yard is safely locked. For customers in Clayton, Fayette, and Henry Counties, Georgia, this small step helps us keep your service consistent and hassle-free.

For the safety of both your dog and our technicians, Priority1 Scoopers LLC recommends keeping pets indoors or securely separated during your scheduled dog poop cleanup service. While we love animals, some dogs may be protective or anxious around unfamiliar people entering their yard.

If your dog is friendly and you're comfortable with them being outside during service, just let us know in advance. We provide professional pet waste removal across Clayton, Fayette, and Henry Counties, Georgia, and aim to make every visit stress-free for both pets and owners.

No, you do not need to be home during your scheduled pet waste removal service with Priority1 Scoopers LLC. Our technicians provide contactless dog poop cleanup and, as long as your gate is unlocked, we can access your yard and complete the service quickly and safely.

We proudly serve residential properties across Clayton, Fayette, and Henry Counties, Georgia, and always ensure your gate is securely closed after service. You'll also receive a photo confirmation, so you can have peace of mind knowing the job was done right—even while you're away.

At Priority1 Scoopers LLC, we bag and securely seal all dog waste collected during your scheduled pet waste removal service. For eco-friendly and sanitary reasons, we place the sealed waste in your designated outdoor trash bin, unless you request alternative handling.

This approach helps minimize environmental impact while keeping your yard clean, safe, and odor-free. Our reliable poop scoop services are available throughout Clayton, Fayette, and Henry Counties, Georgia.

Priority1 Scoopers LLC keeps you informed with both pre- and post-service text notifications. Before your scheduled dog poop cleanup, you'll receive a Pre-Service text letting you know our technician is on the way. After your pet waste removal service is complete, you'll get a Post-Service text confirmation, including a notice that your gate has been securely closed.

This message also activates our 24-hour Re-Scoop Guarantee, ensuring total satisfaction for all customers in Clayton, Fayette, and Henry Counties, Georgia.

The best pet waste removal frequency depends on your household’s needs, the number of dogs, and yard activity. At Priority1 Scoopers LLC, we offer flexible poop scoop service plans for homes throughout Clayton, Fayette, and Henry Counties, Georgia. Here's our expert recommendation:

• Thrice Weekly – Best for large households with multiple dogs and high-traffic yards needing constant cleanup.
   
• Twice Weekly – Ideal for families with two or more dogs or active outdoor spaces.
   
• Weekly Service – Our most popular option for maintaining a consistently clean yard.
   
• Bi-Weekly Service – Great for moderate pet activity and average-sized yards.
   
• Monthly Service – Perfect for low-traffic areas, small dogs, or occasional maintenance.
   

Not sure which plan is right for you? Contact us for a custom recommendation and free quote.

Yes, at Priority1 Scoopers LLC, we take sanitation seriously. All of our pet waste removal tools are thoroughly cleaned and disinfected between every service visit to prevent the spread of bacteria, viruses, and parasites between properties.

We follow strict cleaning protocols to ensure the safety of your pets and maintain a hygienic, professional standard. Our commitment to clean tools and safe practices applies to every yard we service in Clayton, Fayette, and Henry Counties, Georgia.

Yes, Priority1 Scoopers LLC is fully insured and registered with the State of Georgia. While there are currently no state licensing requirements for pet waste removal services in Georgia, we operate with the highest standards of professionalism, safety, and accountability.

We proudly serve residential and commercial clients throughout Clayton, Fayette, and Henry Counties, delivering reliable and compliant dog poop cleanup services you can trust.

Absolutely! Priority1 Scoopers LLC uses sustainable, pet-safe waste disposal methods to protect your yard, your pets, and the environment. Our sanitizing and deodorizing treatments are 100% safe for pets and families, making your outdoor space both clean and healthy.

We’re proud to offer eco-friendly pet waste removal services throughout Clayton, Fayette, and Henry Counties, Georgia, with a focus on safety, cleanliness, and environmental responsibility.

Yes! Priority1 Scoopers LLC specializes in pet waste removal services for homes with multiple dogs. Whether you have two dogs or a whole pack, our technicians are equipped to handle high-volume dog poop cleanup efficiently and thoroughly.

We offer flexible service plans—including weekly, bi-weekly, and custom schedules—to meet the needs of multi-dog households in Clayton, Fayette, and Henry Counties, Georgia. No job is too big or too messy for our experienced team.

Yes, you can request a specific pet waste cleanup day with Priority1 Scoopers LLC. While we do our best to honor your preferred service day, availability may vary based on your location. Our routes are organized by geographic service areas in Clayton, Fayette, and Henry Counties, Georgia to ensure efficient and timely dog poop removal for all customers.

Let us know your preferred day during sign-up, and we’ll do our best to accommodate your request.

At Priority1 Scoopers LLC, we perform pet waste removal services in light rain to keep your yard clean and your service consistent. However, if there are severe weather conditions—such as thunderstorms, flooding, or unsafe conditions—we may need to reschedule your dog poop cleanup for the next available day.

We’ll notify you by text if your service is delayed and ensure your yard is cleaned as soon as conditions allow. Rain or shine, we’re committed to reliable service in Clayton, Fayette, and Henry Counties, Georgia.

Priority1 Scoopers LLC does not perform pet waste removal services during adverse weather conditions. For the safety of our team and the quality of service, we may suspend service in the event of heavy rain, snow, lightning, extreme temperatures, tornados, flash floods, hail, or other severe weather events.

Customers in Clayton, Fayette, and Henry Counties, Georgia will be promptly notified via text or email if service is delayed or canceled due to weather. Service will resume on the next available day when conditions are safe.

Priority1 Scoopers LLC observes designated No Service Days and will not perform regularly scheduled pet waste removal services on the following holidays:

• New Year’s Eve
   
• New Year’s Day
   
• Martin Luther King Jr. Day
   
• President’s Day
   
• Memorial Day
   
• Independence Day
   
• Labor Day
   
• Veteran’s Day
   
• Thanksgiving Day
   
• Day After Thanksgiving
   
• Christmas Eve
   
• Christmas Day
   

If your dog poop cleanup service is scheduled on one of these holidays, it will be rescheduled for the next available service day. We proudly serve homes and businesses across Clayton, Fayette, and Henry Counties, Georgia, and appreciate your understanding as we allow our team time to observe these national holidays.

At Priority1 Scoopers LLC, our pet waste removal services are billed through a convenient monthly subscription model. Instead of receiving a bill at the end of each month, clients pre-pay for service, and charges are automatically processed on the 1st day of each month.

To ensure smooth and uninterrupted service, all customers are required to keep a valid card on file—whether you’re using our dog poop cleanup service once or on a recurring basis. Our secure payment system makes managing your subscription simple and hassle-free for clients across Clayton, Fayette, and Henry Counties, Georgia.

No, Priority1 Scoopers LLC does not require a long-term contract for our pet waste removal services. We offer flexible, no-obligation service plans—whether you choose weekly, bi-weekly, or monthly dog poop cleanup.

Customers in Clayton, Fayette, and Henry Counties, Georgia can pause, cancel, or adjust service at any time with advance notice. Our goal is to earn your business through reliable, professional service—not a binding agreement.

At Priority1 Scoopers LLC, we’re committed to providing timely, professional, and reliable pet waste removal services across Clayton, Fayette, and Henry Counties, Georgia. However, there are situations where we may be unable to perform your scheduled dog poop cleanup due to barriers on the property.

Common barriers to service include:

• Locked or obstructed gates
   
• Unrestrained or aggressive dogs in the yard
   
• Excessive debris, overgrown grass, or inaccessible areas
   
• Unsafe ground conditions due to severe weather
   
• Hazards such as broken fences, sharp objects, or standing water
   

If our technician arrives and is unable to complete the service due to any of these conditions, the visit will be billed as a full service. This policy helps maintain route efficiency and ensures fair compensation for our technicians’ time.

We will notify you of the issue and, when appropriate, work with you to reschedule your pet waste removal for the next available service day. To avoid missed cleanups and charges, please ensure your yard is accessible and safe on your scheduled day.

Priority1 Scoopers LLC reserves the right to suspend pet waste removal services under certain conditions to maintain safety, efficiency, and service quality for all customers in Clayton, Fayette, and Henry Counties, Georgia.

Service may be temporarily suspended for the following reasons:

• Non-payment or declined payment method
   
• Repeated barriers to service (e.g., locked gates, aggressive dogs, unsafe yard conditions)
   
• Ongoing adverse weather conditions
   
• Property deemed unsafe or inaccessible for repeated visits
   

If your dog poop cleanup service is suspended, you will receive a notification via text or email. In most cases, service can be reinstated promptly once the issue is resolved. Our goal is to deliver consistent, professional pet waste removal while protecting our team and your property.

Yes! At Priority1 Scoopers LLC, we proudly stand behind our work with a 100% Satisfaction Guarantee on all pet waste removal services. If you're not completely satisfied with your dog poop cleanup, contact us within 24 hours and we’ll return to re-clean the area at no additional cost—this is part of our 24-Hour Re-Scoop Guarantee.

Our mission is to provide reliable, thorough, and professional poop scooping services to homes and businesses in Clayton, Fayette, and Henry Counties, Georgia. We’re not happy unless you are.

Getting started with Priority1 Scoopers LLC is quick and easy! Simply fill out our online quote request form, call or text us, and we’ll provide a free estimate based on your yard size, number of dogs, and preferred service frequency.

Once you approve the quote, we’ll schedule your first dog poop cleanup service—usually within 24 to 48 hours. We proudly serve residential and commercial properties throughout Clayton, Fayette, and Henry Counties, Georgia with reliable, professional pet waste removal services.